Our Commitment and Guarantee

We have over a 99% satisfaction rate as we believe in reliability and responsibility. However, we realize risks will inherently be associated with surgery - which we minimize by selecting the best hospitals and surgeons. If you are healthy without prior medical conditions and have realistic expectations, then you should be pleased with your results.

If, in the case that a problem does arise as a result of the surgery that requires corrective surgery, we will cover the following:

• Return economy airfare for 1 adult (airline is the choice of Bodyline Patient Care)
• Up to 7 nights in 3-4 star accommodation + all services and transfers
• Medical costs associated with the correction surgery

Please note the following terms and conditions:

• All post-operative advice by surgeons has been followed
  
• No corrective procedures will be done within 6 months (to allow for normal complete recovery) and all procedures must be finalized within 1 year of the original surgery 
  
• No procedures are done on the area by another surgeon
  
• Not applicable to high risk surgical category, including:
  1. smokers – smoking 4 weeks before and 4 weeks after surgery
  2. patients outside a healthy BMI range (under 18 or over 25)
  3. diabetes 
  4. blood pressure disorders 
  5. keloid scarring problems 
  6. vascular or heart problems 
  7. medications which could interfere with recovery 
  8. Allergies to anaesthetic
  9. History of clots and /or DVT

Please note, if you have any of the above conditions, surgery is at your own risk and it is strongly recommended that you do not go ahead with elective surgery procedures.

• All conditions were declared fully and truthfully on the original medical form 
  

• Not applicable for non-surgical procedures, only surgical 
  

• Not applicable to ‘inherent risks’ associated with surgery which are not a result of surgery error, including but not limited to: capsular contracture and skin rippling (in the case of breast implants), numbness and changes in sensation, asymmetry. Please read the lists of risks outlined in the consent form signed. 
  

• Not applicable to changes associated with weight gain/loss or pregnancy since the surgery.
  
• Surgery must be agreed by the original surgeon as "corrective" surgery. This guarantee is not applicable to "improvement" surgery - where improvements are made to the original surgery - this includes:

Liposuction - there may need to be more liposuction to get the desired results, as only a certain amount can be extracted at any one time safely. Also, slight unneveness or assymetry is a risk as areas cannot be perfectly in symmetry. This guarantee does not cover improvements for assymetry or unneveness from liposuction.

1. Tummy Tucks - sometimes scar lines cannot be perfectly straight the first time, especially in larger patients or those with a lot of excess skin. This is the case with all tummy tucks, body lifts, thighs lifts and arm lifts. This guarantee does not cover improvements for a straighter scar line or improving the scarring.

2. Facelift - with any face surgery, less is always more as surgeons try to achieve a natural result. Please discuss it with your surgeon if you want a tighter lift at your consultation. This guarantee does not cover redo in a facelift if it is not considered "tight" enough as this is improvement, and not considered corrective surgery.

3. Breasts - there may be some compromises needed in the size and shape of breasts, as the final result depends entirely on the original breast shape and size. So therefore, flexibility is required as sometimes the perfect shape and size cannot be achieved if your existing tissue or shape or size will not allow for it. Your current chest size, amount of breast tissue will limit the size and shape that you can be. Your surgeon will outline in the consultation what can and cannot be achieved, be sure that you are comfortable with this before you proceed with surgery. This guarantee does not cover changing the size of breast implants as this is considered improvement, not corrective surgery. For this reason, it is extremely important to communicate well with your surgeon before your surgery, to know the size and shape that you will be and to ensure that your expectations are realistic.